Client Advisor
The Other House, City of Westminster
Client Advisor
Salary not available. View on company website.
The Other House, City of Westminster
- Full time
- Permanent
- Onsite working
Posted today, 30 Apr | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: a0c103f96c2d44d6b5f871b34f1485cb
Location ref: City of Westminster
Full Job Description
1. Sales & Client Experience
1. Achieve and exceed individual and boutique sales targets, implementing actions to enhance performance.
1. Master the selling ceremony of the House, providing tailored and creative styling advice.
1. Maintain a strong awareness of fashion trends and competitors to offer insightful recommendations.
1. Build and nurture strong client relationships through exceptional service and personalized clienteling.
1. Manage a client book and Boutique CRM, ensuring consistent outreach and follow-ups.
2. Operational Excellence
1. Support the boutique's daily operations, including inventory management, stock replenishment, and loss prevention.
1. Ensure accurate cash handling and adherence to boutique procedures.
3. Team Collaboration & Boutique Support
1. Work closely with the Store Manager to enhance team performance and boutique success.
1. Assist in product training, coaching, and briefings to elevate team expertise.
1. Ensure the boutique operates efficiently by contributing to team organization, including scheduling and task delegation.
1. Lead by example, fostering a positive and motivating environment for both clients and colleagues.
4. Brand Representation & Client Engagement
1. Embody the brand's values and identity, offering an exceptional luxury experience.
1. Develop strong client relationships
1. Promote the brand through a proactive approach to networking and community engagement.
We are looking for a passionate and driven individual who is eager to contribute to the success of the brand in a prestigious retail location.
1. Minimum 3 years of experience in luxury retail with a strong track record in sales.
2. Passion for luxury, craftsmanship, and client engagement.
3. Strong sales and negotiation skills, with the ability to drive results.
4. Excellent communication and interpersonal skills, with a natural ability to build client relationships.
5. A proactive, detail-oriented, and self-motivated approach.
6. Ability to balance operational responsibilities with a client-centric focus.
7. Fluency in English is essential; additional languages (such as Mandarin or Arabic) are a plus.
The House is an iconic Parisian accessories house recognized for its exquisite craftsmanship and avant-garde approach. Today, it continues to push the boundaries of luxury, offering a sophisticated and fashion-forward experience to discerning clients worldwide.
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