Client Account Services Specialist

JPMorgan Chase & Co., East Cliff, Bournemouth

Client Account Services Specialist

Salary not available. View on company website.

JPMorgan Chase & Co., East Cliff, Bournemouth

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 18 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 767ca7a63d884599ab172e13b71f8d7a

Location ref: East Cliff, Bournemouth

Full Job Description

  • Develops on-boarding strategies for major implementations aligning priorities appropriately in order to meet deadlines
  • Manages end-to-end account activities projects including fund launches, closures, mergers, and remediation's
  • Manages the end to end client queries and provides guidance to clients on account request requirements
  • Identifies and executes process improvements and provides support on key process and technology initiatives; identifies opportunities to eliminate manual processes by leveraging digital tools
  • Develops strong working relationships with key internal partners to provide seamless client delivery and identifies opportunities for process improvements with focus on quality, efficiency and timeliness
  • Maintains a comprehensive knowledge of the account opening and maintenance work flow and end-to-end ownership of all related requirements including SLAs & KPIs
  • Develops and maintains email workflow tool including reference and static data detailed information, responsible for reference/static data integrity, quality control checks and processes

    Are you able to work in a fast paced environment and are passioante about client service? Then you found the right position for you!, Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks
  • Ability to demonstrate flexibility and operate in a changeable environment
  • Organizational, analytical and problem resolution skills
  • Strong teamwork and influencing skills
  • Oral and written communication - ability to effectively interface with clients and internal partners
  • MS Office skills
  • Client relationship management
  • Preferred qualifications, capabilities, and skills
  • Collateral and/or Tri-Party workflow, product, processes and procedures knowledge
  • Wider Securities Services industry knowledge
  • Experience with digital tools - Xceptor, Tableau, Alteryx

    J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Direct job link

https://www.jobs24.co.uk/job/client-account-services-specialist-127419821