Clerical Officer

Working Full Time: 37.5 hours per week /Part time hours also available

In collaboration the Countess of Chester Hospital and Cheshire & Wirral Partnership Trust have agreed to manage and develop Therapy Services across the whole Western Cheshire in order to deliver seamless care.

An exciting opportunity has arisen for a Band 2 Clerical Officer to support the Therapies and Integrated Care Division .

We are looking for someone who has a flexible approach to cover all aspects of the NHS at Home directorate administration.

The role will be based within the Community Response Hubs, in either Tarporley War Memorial Hospital, Fountains Medical Center or Custom House in Ellesmere Port who provide a service 7 days a week 8am-8pm., To provide an effective, high quality administrative support service within the Community Response Hub's. You will report to a Team Coordinator. You will liaise with colleagues within COCH and/or CWP and external NHS organisations, other external agencies, patients etc.

The post holder will be responsible for the day to day running of administrative duties within the office and the service that it provides.

Main duties will include responding to telephone enquiries from members of the team, other professionals, patients and their families, ordering of equipment and procurement, word processing, flow charts, Excel and Power point, therefore you would need to be proficient in these computer skills.

Knowledge of EPR and EMIS would also be an advantage however full training would be given if you have not previously worked with these system. Applicants should have a professional and pleasant manner at all times and be enthusiastic about the service provided by the NHS@Home directorate.

You will also be someone who uses initiative, has common sense, has good communication and strong organisational skills.

The Trust's services are provided from three locations: o The Countess of Chester Hospital: providing 473 general and acute beds. o Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility. o Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire. The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board. The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient,
A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery