Clerical Assistant

An exciting opportunity has arisen for a reliable, motivated and flexible individual to join Community Services and become part of our Administration Team. We are looking for an enthusiastic and organised individual to provide high-quality administrative and clerical support to Community Clinical Teams working across Urgent Treatment Centres, Resource Centres and Reception Desks throughout Newcastle. The successful candidate will be part of a dedicated team of administration staff, ensuring the smooth and efficient delivery of services by supporting clinicians, patients and visitors. Duties will include reception cover, appointment management, telephone enquiries, and general administrative support. Working Hours - This post is for 26 hours per week. Administration and Clerical staff within the service work on a rota basis between 8.00am and 10.00pm, including evenings, weekends and bank holidays. Actual working hours and shift patterns for this post will be discussed at interview.

• Interview Date Friday 04 September 2026
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy, Provide administrative and clerical support to Community Clinical Teams.
• Work across Urgent Treatment Centres, Resource Centres and Reception Desks throughout Newcastle.
• Deliver a professional and courteous service to patients, visitors and colleagues.
• Maintain accurate records and patient information systems.
• Support the efficient day-to-day running of community services.
  
  As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Cramlington Manor Walks
• Urgent treatment centres
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites.