Cleaning Operations Support Manager
Sodexo, City of Westminster
Cleaning Operations Support Manager
Salary not available. View on company website.
Sodexo, City of Westminster
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 1 Jun | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 86d65e4fa50642c9829201967b567d88
Location ref: City of Westminster
Full Job Description
We are looking for an experienced Cleaning Operations professional to join our operational support team, supporting cleaning service delivery across multiple client sites in Leinster. This is not a site-based management role.Instead, you will act as a key support partner to operational teams, helping drive operational excellence, service consistency, compliance, and continuous improvement across contracts. This role would suit someone coming from a Cleaning Manager, Area Manager, or Regional Cleaning Manager background who has strong operational knowledge, understands the day-to-day challenges of service delivery, and can support teams with practical, hands-on guidance. You will also support mobilisations, service improvements, and tender activities alongside operational and commercial teams. What You'll Do
- Support operational teams across multiple cleaning contracts in Leinster
- Drive operational excellence, service consistency, and compliance standards
- Conduct site reviews, audits, and operational support visits
- Coach and support site management teams on cleaning best practice and service delivery
- Assist with labour planning, contractual hours, and operational efficiencies
- Work closely with central support teams on KPIs, reporting, and compliance activities
- Support contract mobilisations and implementation of new services
- Contribute to tender submissions and bid support activities from an operational perspective
- Promote a strong health & safety and "zero harm" culture across all sites
Essential - Strong operational experience within contract cleaning or soft services
- Background as a Cleaning Manager, Area Manager, Regional Manager, or similar
- Experience supporting multiple sites or mobile operations
- Strong understanding of cleaning operations, staffing, and service delivery standards
- Commercial awareness including labour management, contractual hours, or budgets
- Strong communication and stakeholder management skills
- Hands-on, solutions-focused approach with the ability to support and influence teams
- Full clean driving licence
Desirable - Experience supporting mobilisations, tenders, or service improvements
- IOSH or relevant health & safety qualification
- Facilities Management or contract services experience Why Sodexo?: Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
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