Cleaner - Supervisor

We're looking for a dedicated and compassionate individual to join our small facilities team at our hospice in Milton. As Senior Housekeeper / Cook, you'll play a key role in ensuring our service users and their families experience a high standard of cleanliness and comfort while at our hospice.,

• Supervising the daily housekeeping operation, ensuring a high level of cleaning throughout the building and that all tasks are delegated fairly and completed within the agreed timescales and standards.
• Maintaining appropriate stock levels of cleaning supplies and materials.
• Prepare and serve meals when required, under the direction of the lead Cook, Supervise the daily housekeeping services within the hospice, ensuring a high level of cleaning throughout the building and all tasks are delegated fairly and completed within the agreed timescales and standards.
• In the Facilities Site Managers (FSM) absence, manage daily team meetings and attendance at morning planning meeting & Facilities Teams meetings.
• Assist the FSM with the recruitment of all new Housekeeper/Cook employees.
• Assist the FSM with the training of all new Housekeeper/Cook employees in particular the safe use of cleaning equipment and products.
• Assist in addressing any areas of employee poor performance or conduct and provide support and development as required in order to raise standards.
• Hold monthly housekeeping team meetings and be the point of contact for FSM for information to be distributed to the Housekeeping team.
• Carry out regular informal cleaning checks to ensure standards are being maintained and ensure that cleaning audits are completed weekly and given to Facilities Site Manager.
• Maintain appropriate stock levels of cleaning materials within all COSHH cupboards on site and place order with EACH Purchasing team in good time to replenish.
• Ensure that Health & Safety standards are maintained at all times.
• Liaise with the Facilities Site Manager to ensure that Department of Health guidelines on cleaning standards are adhered to.
• Understand C.O.S.H.H. Regulations, and ensure that only the cleaning products listed are used and stored correctly.
• Wash, dry and iron clothes, bed linen, towels and soft furnishings using the hospice laundry. If required, to arrange specialist external cleaners for complex tasks.
• Ensure all curtains are washed at least 6 monthly and information recorded.
• Carry out cleaning duties as laid down in the Hospice cleaning schedule, and as instructed by the Facilities Site Manager or Care Service Manager.
• Prepare and serve foods when required, under the direction of the lead Cook adhering to guidelines and regulations with reference to food handling / hygiene and preparation. This will include day-to-day meals within the hospice, sandwiches and other foods when required for special events.
• N.B. You will be covering the kitchen and cooking the main meal in the Cooks absence, i.e. days off, annual leave and sickness.
• Ensure specialised planned menus are adhered to.
• Take responsibility for maintaining the cleanliness of the kitchen and ensuring that the cleaning schedule is adhered to.
• Take responsibility for health and safety matters in the kitchen, and to comply with current food hygiene regulations.
• Ensure that systems such as refrigerator temperature monitors, and food labelling are carried out at all times.
• Supervise volunteers, Ability to undertake manual handling in line with the requirements of the role.
• Flexible approach to working hours, in line with service requirements and rota arrangements
Desirable
• Current full, valid driving license
  
  Experience as a Cleaner / Housekeeper and Catering Assistant
• Experience and knowledge of food hygiene requirements, Supervisory experience
• Experience of working in a health care setting.
• Catering experience in a professional setting, Ability to prepare meals in line with planned menus and food hygiene standards
• Well organised and a methodical approach to work
• Ability to work independently
• Effective written and verbal communication skills, with the ability to communicate appropriately with a wide range of people
• Able to work effectively and supportively as part of a team
• Able to maintain confidentiality
• Able to use initiative to deal with unexpected challenges that may
• arise.
• Attention to detail, with the ability to identify issues and maintain high
• standards
• Computer literate including outlook, word, excel, Working knowledge of Health & Safety Regulations relating to cleaning materials and equipment ie COSHH
  
  Free onsite parking & subsidised meals at our hospices
• Pool car provided when working in the community
• Employee health cash plan & wellbeing support schemes
• NHS pension - continuation if already contributing
• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Additional holiday purchase scheme
• AVIVA pension package up to 7% Employer Contribution including Life Assurance
• Free eye tests & cycle to work scheme
East Anglia's Children's Hospices (EACH) supports families and cares for children and young people with life threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk. At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.