Claims Technician

Job Purpose Pro Insurance currently has a new opportunity for a Claims Technician to join our Complex Claims Team, processing claims in supporting an existing client.

Pro currently has UK office locations in London, Glasgow, Gloucester, Horsham and Liverpool and operates a flexible hybrid policy, the majority of this role will be working on a remote basis but will be required to travel to one of our EL/PL claims hub and other locations when required.

Purpose of Role & Responsibilities

Reporting to the Claims Manager, the Claims Technician will handle a caseload of asbestos-related disease and other respiratory claims, to include the following:-Mesothelioma

Lung Cancer

Asbestosis

Diffuse Pleural Thickening

Other respiratory claims

Managing all diaries and post within the agreed SLAs

Liaising with solicitors and brokers

Developing effective business relationships internally and externally

Maintain accurate records for auditing and regulatory purposes

Identifying potential fraud

Proactively support the team in their achievements and overall business objectives

Provide technical advice and guidance to external clients

Oversight of PLF in respect of any litigated claims to ensure the case strategy is appropriate

Contribute to projects relevant to the sub vertical

Good background in EL/PL disease claims including: Lung Cancer, Mesothelioma, and other asbestos-related claims.

Ability to work towards Service Level Agreements.

Effective communication and key stakeholder relationship management skills.

Knowledge of claims handling and impacting legislation in respect of asbestos-related disease claims.

Claims Handling Authority/Licence appropriate to the work type.

Adaptable to change.

Strong relationship building skills and a professional and approachable manner.