Claims Team Leader

Professional/Financial Risks . Working in partnership with our London claims team, the Leeds function handles high-volume, lower-value claims, forming a key delivery arm within the division. As our Claims Team Leader , you'll take ownership of a team of Claims Adjusters and bring strong leadership, operational oversight, and technical capability. You'll drive performance against critical metrics, support development across the team, and help shape process improvements while managing your own portfolio of claims. What You'll Be Doing: Leading and developing a team of Claims Adjusters through regular coaching, 1-2-1s, and performance management Managing a portfolio of high-volume, low-value London Market claims from first notification to settlement Working closely with London Market Claims Managers and the wider London team to deliver excellent technical and operational outcomes Monitoring individual performance, supporting capability growth, and effectively prioritising team and
personal workloads Maintaining accurate updates across in-house and London Market systems, keeping the following market informed of key developments Reviewing and triaging claims in line with the Claims Handling Manual, ensuring robust decision-making Managing relationships with TPAs, lawyers, loss adjusters and other service providers, ensuring consistently high service quality Building strong internal relationships across underwriting, actuarial, and reinsurance teams, alongside external partners such as brokers and (re)insureds What We're Looking For: We'd love to hear from you if you have: Must-haves Strong understanding of the insurance claims industry Excellent organisation, prioritisation, and stakeholder-management skills A collaborative, proactive approach and a desire to bring out the best in others Confidence to make decisions and champion improvement within the claims function Nice-to-haves Experience supervising or managing individuals or teams Knowledge of the London

{"description": "Claims Team Leader - London Market Leeds Based Join a high performing London Market claims team, right here in Leeds! Are you an experienced Claims Team Leader looking for your next step in a dynamic, growing London Market environment? At Markel, you'll be part of a global community of problem solvers who give people the confidence to move forward. If you want to make a meaningful impact, this is where your potential becomes opportunity. Why Markel? We're a Fortune 500 company with over 60 offices across more than 20 countries - but we're also a close knit, supportive organisation built on our core values: We're all about people | We win together | We strive for better | We enjoy the everyday | We think further Join us, and play your part in something special. The Opportunity: Our Leeds-based London Market Claims team plays a critical role in our Claims Value Proposition, focusing specifically on London Market claims across Marine, Energy, and