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Claims Specialist - Insurance

Pertemps, Bristol

Claims Specialist - Insurance

£26000 per annum

Pertemps, Bristol

  • Full time
  • Permanent

Posted 5 days ago, 12 Aug | Get your application in now to be included in the first week's applications.

Closing date: 09-09-2026 (In 23 days)

Job ref: 043315175

Location ref: Bristol

Full Job Description


Claims Specialist - Insurance


Central Bristol | Hybrid Working (3 days office, 2 days home)

£26,000 + Bonus up to 20% + Excellent Benefits

Full Time | 35 Hours per Week | Monday to Friday

Join a Leading Insurance Team

Are you an experienced Claims Handler, Claims Assessor, or Insurance Professional looking for your next challenge?

We're recruiting for a Claims Specialist to join a successful and well-established insurance business in Bristol. Working within a supportive team environment, you'll manage claims from start to finish, ensuring customers receive a fair, efficient, and professional service throughout their journey.

This is an excellent opportunity for someone with insurance claims experience who enjoys problem-solving, decision-making, and delivering outstanding customer outcomes.

The Role

As a Claims Specialist, you'll be responsible for managing a varied caseload of insurance claims from initial notification through to final settlement.

Key responsibilities include:

  • Managing claims throughout the full lifecycle

  • Reviewing information and assessing claims against policy terms and guidelines

  • Making fair and accurate decisions while maintaining regulatory compliance

  • Keeping customers informed throughout the claims process

  • Liaising with third parties and relevant professionals when required

  • Investigating and resolving customer queries and complaints

  • Maintaining accurate case records and documentation

  • Ensuring compliance with FCA regulations and data protection requirements

About You

We're interested in hearing from candidates with:

  • Previous experience in a Claims Handler, Claims Assessor, Claims Specialist or similar insurance claims role

  • A strong understanding of insurance claims processes and procedures

  • Excellent attention to detail and analytical skills

  • Strong written and verbal communication skills

  • The ability to manage competing priorities effectively

  • A positive, customer-focused approach

  • Confidence making decisions and working independently

What's in It for You?

  • Hybrid working (3 days office / 2 days home)
  • Up to 20% discretionary bonus
  • 25 days holiday plus Bank Holidays
  • Additional birthday leave
  • Contributory pension scheme (up to 12%)
  • Private medical insurance after probation
  • Retail, fitness and lifestyle discounts
  • Regular social events and team activities
  • Modern Bristol office with excellent transport links

Please click on apply or call Lucy at the Pertemps Bristol branch.  

Direct job link

https://www.jobs24.co.uk/job/claims-specialist-insurance-127183024

About this company

Pertemps

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