Claims Handler
Pertemps, Bristol
Claims Handler
£26000 per annum
Pertemps, Bristol
- Full time
- Permanent
Posted 3 days ago, 22 Jul | Get your application in today.
Closing date: 19-08-2026 (In 25 days)
Job ref: 043315149
Location ref: Bristol
Full Job Description
Claims Handler - Insurance
Central Bristol | Hybrid (3 office / 2 home)
£26,000 + up to 20% bonus + benefits
Full-time | Mon–Fri (35 hours, flexibility between 8am–6pm)
The Role
We’re seeking an experienced Claims Handler to join a well-established insurance team in Bristol.
You’ll manage insurance claims end-to-end, ensuring fair, accurate and compliant outcomes in line with FCA regulations and internal policies.
This is a hands-on role requiring strong claims experience and the ability to make sound decisions in a fast-paced environment.
Key Responsibilities
What We’re Looking For
Benefits
Central Bristol | Hybrid (3 office / 2 home)
£26,000 + up to 20% bonus + benefits
Full-time | Mon–Fri (35 hours, flexibility between 8am–6pm)
The Role
We’re seeking an experienced Claims Handler to join a well-established insurance team in Bristol.
You’ll manage insurance claims end-to-end, ensuring fair, accurate and compliant outcomes in line with FCA regulations and internal policies.
This is a hands-on role requiring strong claims experience and the ability to make sound decisions in a fast-paced environment.
Key Responsibilities
- Manage insurance claims from initial notification through to settlement
- Assess claims and make decisions in line with policy terms and FCA guidelines
- Communicate with customers throughout the claims process, providing clear updates
- Handle queries and complaints through to resolution
- Maintain accurate and detailed case records
- Ensure compliance with regulatory and data protection requirements
What We’re Looking For
- Previous experience in a claims handling or claims assessor role (essential)
- Strong understanding of insurance claims processes
- Excellent attention to detail and accuracy
- Confident communication skills (written and verbal)
- Ability to manage workload and prioritise effectively
- Strong decision-making skills and a customer-focused approach
Benefits
- Hybrid working (3 days office / 2 days remote)
- 25 days holiday + Bank Holidays + birthday off
- Discretionary bonus up to 20%
- Contributory pension (up to 12%)
- Private medical insurance (post-probation)
- Discounts across retail, fitness, and lifestyle
- Regular company social events
Direct job link
https://www.jobs24.co.uk/job/claims-handler-127116243
About this company
Pertemps
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