Civil Enforcement Officer

As a member of the Parking Services team the purpose of this role is to patrol the streets, bus lanes and public car parks of North Tyneside to ensure compliance of the restrictions and to discourage non-compliance by issuing a Penalty Charge Notice to those drivers who choose to ignore the restrictions that are in operation.

The role will also involve assisting the cash collection team in the collection and banking of monies from pay and display machines.

You will be trustworthy, with excellent customer service and communication skills and be assertive and polite when dealing with members of the public. Candidates must possess a current valid driving licence.

The post is predominantly based outdoors working across the borough and involves sustained periods of walking you will also need to be physically able to meet the demands of the post.

The successful candidate

Candidates must be flexible as you will be required to work various shifts working a minimum of 37 hours per week operating on a duty rota basis.

The rota will operate between the hours of 8am - 10pm and include Bank Holidays and Weekends although the operational hours can vary to suit seasonal fluctuations in demand and the operational needs of the service. Normal shift patterns are 8am - 4pm, 10am - 6pm and 2pm - 10pm and include two weekends in every four between the hours of 8am and 10pm Monday to Sunday (including Bank Holidays).

North Tyneside Council is committed to delivering outstanding services to people and places across the borough. We are passionate about creating a borough that is a great place to live, work and visit, where people are happy, healthy and able to thrive.

As a member of the Parking Services team the purpose of this role is to patrol the streets, bus lanes and public car parks of North Tyneside to ensure compliance of the restrictions and to discourage non-compliance by issuing a Penalty Charge Notice to those drivers who choose to ignore the restrictions that are in operation.

North Tyneside Council is committed to delivering outstanding services to people and places across the borough. We are passionate about creating a borough that is a great place to live, work and visit, where people are happy, healthy and able to thrive., Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.

As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued.

Together, we're crafting a workplace that's built on our values and a shared commitment to making a difference.
If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.

Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody's business.

Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.

Our Carbon Net-Zero 2030 Action Plan

In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council's operations, and the borough, by 50% by 2023 and to align to the Government's net zero target of 2050.

We recognise the significant role we can play in the borough in helping to limit climate change, but we can't do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough.