Civil Enforcement Officer

At Harborough District Council, our vision is to create vibrant, safe and prosperous places for everyone. As a Civil Enforcement Officer, you'll be one of the Council's most visible ambassadors, helping to keep our streets safe, our roads moving, and supporting residents and visitors every day. This is a fantastic opportunity for someone who enjoys being out and about, thrives on variety, and takes pride in delivering great customer service. What You'll Be Doing

• Patrolling our district to ensure parking regulations are followed.
• Providing friendly, helpful advice to residents, businesses and visitors.
• Issuing Penalty Charge Notices where necessary using handheld technology.
• Helping to reduce congestion and improve air quality.
• Checking signage, lines and car park equipment and reporting any issues.
• Playing an important role in keeping the district safe and accessible
  
  A calm, confident and diplomatic communicator.
• Someone who enjoys working outdoors.
• A customer-focused, approachable person.
• Someone adaptable, assertive and self-motivated.
• Someone comfortable using handheld digital devices.
• A full valid UK driving licence and access to a vehicle for work as there is a requirement to travel to other locations within the county of Leicestershire.
• Some basic technological skills would be an advantage, as this role requires the use of a handheld device to log and maintain accurate data.
  
  You don't need previous enforcement experience as full training is provided.
Your working week will include some Saturday, Sunday and early evening working on a rota basis, there will be an enhanced rate for working Sunday and there may be some opportunities for overtime. Your day will be spent, mostly outside, in all weathers, and there is a requirement to wear a uniform and necessary equipment when patrolling so please consider this before you apply. Applicants for the role will be subject to a standard DBS check.