Civic Enforcement Officer

Are you an excellent communicator? Do you thrive in a challenging and varied role where you can make a real difference to local communities? If so, we'd love to hear from you. As a Civic Enforcement Officer, you'll play a vital role in helping to keep Stockton-on-Tees clean, safe and welcoming for everyone. This is far more than a traditional enforcement role - it's an opportunity to make a visible and lasting impact on the communities you serve. Working across the borough, you'll tackle a wide range of community safety and environmental issues, including anti-social behaviour, fly-tipping, littering, dog fouling, nuisance vehicles, Public Space Protection Order breaches and parking enforcement matters. No two days are the same. One day you could be carrying out patrols and investigating environmental offences, and the next gathering evidence for enforcement action, working with partner agencies to resolve complex community issues, or supporting residents to improve the place they call home. We're looking for someone who enjoys working with people, thrives on variety and is confident dealing with challenging situations. You'll be a proactive and resilient problem-solver with the skills and experience to make a real difference in our communities., If you're looking for a career where every day brings new challenges, where you'll have a visible impact on local communities, and where your contribution truly matters, then we'd love to hear from you. Join us and help make Stockton-on-Tees a safer, cleaner and more welcoming place for everyone. We anticipate a high level of interest in this role and may close the vacancy earlier than the advertised closing date, therefore we encourage you to submit your application as soon as possible. Please note that we're unable to provide visa sponsorship for this role, so candidates will need to have an existing right to work in the UK. Important Applicant Guidance Accuracy and Use of AI Tools: You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience. Application Updates and Communication: All updates regarding your application, including interview invitations, will be sent from 'DONOTREPLY@NORTHEASTJOBS.ORG.UK' to the email linked to your North East Jobs account, and will also appear in the 'My Messages' section of your account. Right to Work: All applicants must provide valid proof of their right to work in the UK in accordance with Stockton-on-Tees Borough Council's statutory employment checks. Employment cannot commence or continue unless this has been verified. Council Principles: The Council's recruitment principles require fairness, transparency, and a commitment to attracting and developing local talent. Limitations: Where an individual cannot demonstrate a valid right to work in the UK, the Council will be unable to progress or continue the appointment. This includes cases where an existing employee's visa is due to expire and sponsorship is not granted. Supporting documents 12. Employee Benefits Leaflet.pdf (193.29 KB) SBC Values and Behaviours Statement - 2025.pdf (330.4 KB) Civic Enforcement Officer - JD, PS & KR.pdf (484.91 KB)

• Excellent communication and interpersonal skills
• The confidence to deal professionally with challenging situations and conflict
• Experience within an enforcement, regulatory or community safety environment
• The ability to manage a varied caseload and work effectively under pressure
• Strong investigation, evidence-gathering and report-writing skills
• The ability to work independently and make sound decisions, while contributing positively as part of a team
• A commitment to improving local communities and delivering excellent customer service
• A full driving licence and a willingness to work flexibly when required
  
  Above all, you'll be passionate about making a positive difference and improving the quality of life for residents across Stockton-on-Tees.
Why Work for Us? At Stockton-on-Tees Borough Council, this isn't just another job - it's an opportunity to build a rewarding career while making a genuine difference every day. You'll be joining a supportive organisation where people are trusted, valued and encouraged to develop. Whether you're looking to build on your existing experience or take the next step in your career, we'll support you to reach your full potential. In return, we offer an excellent rewards package, including:
• A competitive salary of up to £31,022
• 27 days' annual leave, rising to 32 days after 5 years' service (plus bank holidays)
• The option to purchase additional annual leave
• Membership of the Local Government Pension Scheme (LGPS)
• Access to a wide range of employee benefits, including learning and development opportunities, discounts at high street and online retailers, online GP appointments, and health and wellbeing support