City Manager

You'll be joining the Regional Growth team. We are responsible for the commercial output of our mid-market restaurant partners across the UK and Ireland, ensuring we bring the best selection to our customers while accelerating growth for our partners. Here's what your day-to-day might look like:

• Act as the local market expert: Represent Deliveroo across North East & Yorkshire by maintaining deep knowledge of the local restaurant landscape, industry trends, and neighborhood dynamics.
• Drive partner account management: Lead commercial negotiations and account strategy for top local partners, optimising their operational efficiency and growth on the platform.
• Leverage data to optimize selection: Analyse partner performance and area-level data to identify key coverage gaps and improve our customer offering neighbourhood by neighbourhood.
• Expand local partner selection: Prospect, negotiate, and onboard top local favourite restaurants and hero brands, ensuring seamless setups for long-term success.
• Execute local growth strategies: Partner with Regional Managers, Operations, and Account Management teams to build strategic regional plans and maximize restaurant participation in marketing campaigns.
  
  Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
• Proven commercial experience: Demonstrated track record in account management, sales, or business strategy within a fast-paced environment.
• Analytical approach: Strong ability to use and interpret performance data to identify operational gaps, inform decision-making, and drive growth.
• Results-driven mindset: Highly motivated and target-oriented, with a focus on achieving demanding commercial KPIs.
• Strategic relationship management: Skilled at building long-term partner relationships, leading commercial negotiations, and influencing stakeholders.
• Mobility and flexibility: Possession of a valid UK driver's licence and car, with the flexibility to spend 2-3 days per week conducting field visits across the territory.
  
  At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving. We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to, Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team., At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience.