Childrens Services Business Support Officer

Are you organised, tech-savvy, and ready to make a difference? We're looking for a Business Support Officer to join our fast-paced team supporting children and families across Telford and Wrekin. What You'll Do:

• Provide top-tier admin support to frontline teams in Children's Safeguarding, Family Support.
• Minute meetings, manage data, and handle sensitive information with confidence.
• Collaborate with professionals across services and help drive continuous improvement.
  
  Strong IT skills (Microsoft 365, databases, etc.)
• Excellent communication and time management
• A proactive mindset and eagerness to learn
• Ability to work independently and as part of a supportive team
  
  We're proud to be rated Outstanding by Ofsted - the only authority in the West Midlands with this accolade (twice!). Here's what Ofsted said in April 2024:
• "Exceptional social work practice"
• "Participation is a real strength"
• "Care leavers benefit from a generous local offer"
• "Staff feel valued and supported by visible senior leaders", We believe great services start with great people - and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.
A CV template is available if you do not already have a CV. What we offer:
• We offer competitive salaries and a fantastic leave package - starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments