Children's Continence Support Worker

We are looking for a caring, motivated, and proactive Continence Support Worker to join our specialist continence service. This is a rewarding role supporting children and young people with bladder and bowel needs to maintain dignity, independence, and quality of life.
Working as part of a dedicated multidisciplinary team, you will provide person-centred continence care, support assessments, deliver advice, and promote best practice in toilet training and continence management across the service., What You'll Do
+ Complete continence assessments
+ Carry out bladder scans and collection of urinalysis.
+ Provide bladder and bowel health education to patients, carers, and families
+ Assist with fitting continence products and equipment
+ Deliver follow-up support, monitoring progress and escalating concerns appropriately
+ Help promote continence awareness across community and clinical settings
+ Maintain accurate records and contribute to individualised care plans
+ Act as a compassionate advocate for patient dignity and privacy
+ Please refer to the job description for a full description., + Manage incoming referrals, ensuring accurate data entry and timely triage
+ Book and coordinate patient appointments, clinics, and follow-up visits
+ Act as the first point of contact for patients, carers, and professionals
+ Provide clear, sensitive communication about continence service processes
+ Maintain and update patient records, databases, and correspondence
+ Support clinicians with administrative tasks, document preparation, and clinic organisation
+ Handle telephone enquiries, emails, and service inboxes professionally
+ Order stock, manage deliveries, and maintain equipment registers
+ Support the team with audit data, reports, and service improvement projects
+ Uphold confidentiality, data protection, and professional standards at all times
+ Please refer to the main job description for full details.
Thanks for taking the time to view this advert; we're looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received so it would be best to apply as soon as you can. We'll contact you by e-mail to update you on the progress of your application so please check the e-mail account that you applied from (including spam/junk) regularly.
We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available Here
To support you in your application process we've created a What we can offer you guide that shows what you can expect when you join our hospitals. The guide includes links to our strategic aims and objectives as well as our values, development support and rewards and benefits. To help you get the best from your application we've also put together two guides to help you make your application the best it can be. Just click here and here to go through them, or have them open as you complete your application.
We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
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Secondments
If you are applying for a secondment role please ensure you have agreement from your current line manager prior to attending an interview. Also please ensure you have read the LTHTR Secondment Policy. A copy of this can be found on the intranet or by contacting [email protected]
Young People
Please note a young person must be in part-time education or training until they're 18. therefore if you are under 18 we are unable to employ you on a full time basis, unless it is in an apprenticeship role.
Disclosure and Barring Service checks
If the role you've applied for requires a Disclosure and Barring Services (DBS) check we will administer this on your behalf and the cost will be recovered from your salary, either as a one-off payment, or over 3 months. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £26.40 Standard DBS check £26.40 and Enhanced DBS check £54.40. You should be aware that if you are successful in obtaining a position that requires a DBS check but later withdraw your application, you may be required to reimburse the cost of the DBS check. DBS checks remain free of charge for volunteer positions. The DBS Code of Practice can be accessed here.
In line with guidance from United Kingdom Health Security Agency, all staff and volunteers are required to comply with Trust Infection Prevention and Control processes in relation to safe working. This includes mask wearing and adherence to social distancing at all Trust sites.

+ A kind, patient-focused individual with excellent communication skills
+ Ability to work sensitively with people experiencing intimate care needs
+ A team player with good organisational skills and attention to detail
+ Experience in health or social care is desirable but not essential
+ Willingness to undertake relevant training and development
+ A positive attitude towards promoting continence and challenging stigma, Continence care transforms lives. By joining our team, you'll play a vital role in helping individuals regain confidence, independence, and dignity. If you are compassionate, eager to learn, and ready to make a meaningful impact, we would love to hear from you