Chemotherapy Department Administrator
London North West Healthcare NHS Trust, Greenhill, Harrow
Chemotherapy Department Administrator
Salary not available. View on company website.
London North West Healthcare NHS Trust, Greenhill, Harrow
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 26 Jun | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 40dadb13cae643b4a176d1e93b67df5e
Full Job Description
An exciting opportunity has arisen within the Chemotherapy Day Unit Department for a highly efficient administrator who can support the patient flow through the Day Unit. We are looking for an individual who is flexible and enthusiastic as well as being resourceful. You will be able support the day unit with a range of administrative duties which include; admissions, discharges, waiting list entries on CERNER and manage new referrals to the service which includes; booking appointments etc You will need to have experience of managing all office based administration, including effective and appropriate letter skills. Possess excellent customer services skills including telephone and face to face contact with service users. You should have the ability to think calmly and logically under pressure and have a positive attitude to maintaining high standards at all times. You will be quick to learn, be able to work as part of a team and also possess the ability to work unsupervised using your own initiative. If you have proven experience of working under pressure, this busy fast paced role could be the job for you. The chemotherapy service administrator is an integral member of the Macmillan Chemotherapy Unit Team. Working under the supervision of the Senior Sister the post holder will coordinate all administrative aspects of the day care service including data collection, reception and clerical duties.,
- To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience
- To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals.
- To schedule all chemotherapy treatment on the Chemotherapy Day Unit (CDU) in line with local guidelines and protocols.
- To plan patient treatment and unit capacity efficiently, having consideration for a range of influencing factors such as the nursing staff rota, pharmacy turnaround times, availability of blood results etc.
- To ensure that all patients leave the CDU with an appointment for their next chemotherapy assessment clinic and treatment, where appropriate.
- To ensure that the coding department receives the required patient information on a daily basis so that all chemotherapy income can be fully recouped.
- To be responsible for regular collection of data and information as requested by the Lead Chemotherapy Nurse, Senior Sister and /or Service Manager, including quality statistics and patient details., We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment. Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted. Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview. Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates. As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BME (Black ,Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: + Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK + St Mark's Hospital: an internationally renowned specialist centre for bowel disease + Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice + Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Find out more about our Trust and why you should join us#WeAreLNWH Find out more about Our HEART values Find out more about our Trust Staff Benefits Our vision at London North West University Healthcare NHS Trust is to put "Quality at our HEART". Find out more about our ambitious strategy We are clear that our vision can only be achieved by our staff, who are our most valuable asset. Our vision is driven by our HEART values and behaviours which were developed together with our staff., London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: + Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK + St Mark's Hospital: an internationally renowned specialist centre for bowel disease + Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice + Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
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