Change Readiness Lead

The Change Readiness Lead develops and drives change readiness and business adoption strategies to support successful delivery and sustainable outcomes across Global Supply Chain transformation initiatives. Embedded within the GSC PMO, the role assesses change impacts and business readiness, aligns stakeholders and leaders, manages adoption risks, and delivers targeted communications and engagement throughout the project lifecycle. Working closely with programme and project managers, functional leaders, and regional teams, the role translates change into practical actions that accelerate adoption, realise value, and strengthen organisational change capability through the embedding of effective tools, measures, and governance. Your responsibilities will include: Change Strategy & Impact Management

• Assess organisational, functional, and regional change impacts and define appropriate change strategies.
• Identify and mitigate change, adoption, and engagement risks throughout the project lifecycle.
• Partner with project teams to integrate change activities with delivery plans and milestones.
Business Readiness & Adoption
• Define business readiness criteria and assess preparedness for new processes, systems, capabilities, and ways of working.
• Track readiness and adoption measures, identify gaps, and coordinate targeted interventions.
• Partner with functional and regional teams to address barriers to implementation and adoption.
Stakeholder Engagement & Leadership Alignment
• Identify and engage key stakeholders across functions, geographies, and organisational levels.
• Equip leaders and sponsors with clear change narratives, engagement plans, and sponsorship actions.
• Align global solution design with local implementation and readiness needs.
Change Communications & Engagement
• Develop clear, timely, audience-specific change communications and engagement activities.
• Coordinate communications across initiatives to reinforce priorities and reduce duplication and change fatigue.
• Use feedback and engagement insights to adjust change approaches as needed.
Transition & Sustainment
• Support training, transition, and reinforcement activities that enable sustained adoption.
• Ensure clear handover of change ownership, outstanding readiness actions, and adoption measures to operational teams.
• Monitor early adoption and support corrective actions where required.
PMO Integration, Governance & Change Capability Embed change and readiness activities into PMO frameworks, stage gates, governance, and delivery routines. Provide readiness and adoption insights to portfolio and executive governance forums. Maintain practical tools, templates, and standards that strengthen change capability across Global Supply Chain.

Strong knowledge of organisational change management principles, methodologies, frameworks, and tools. Strong understanding of business readiness, stakeholder engagement, organisational behaviour, and adoption management. Demonstrated ability to influence senior leaders and stakeholders without direct authority. Excellent communication, facilitation, presentation, and relationship-building skills. Ability to translate complex business changes into practical actions for diverse audiences. Experience using readiness, engagement, and adoption metrics to drive decision-making and continuous improvement. Strong analytical, problem-solving, and critical-thinking skills. Ability to effectively manage competing priorities in a fast-paced, global, matrixed environment. Strong collaboration, judgement, and adaptability. Experience and Education 7+ years' experience leading change management and business readiness activities for complex, global, cross-functional initiatives. Experience supporting large-scale transformation, process improvement, organisational, digital, or technology-enabled change programmes. Experience developing stakeholder engagement, communications, and adoption strategies within a matrixed organisation. Experience working within, or in close partnership with, a Project Management Office (PMO) or Programme Management Office environment. Demonstrated ability to manage change activities across multiple concurrent initiatives. Experience influencing leaders and stakeholders across multiple organisational levels and geographic regions. Bachelor's degree in Business, Communications, Human Resources, Change Management, or a related field, or equivalent experience. Change management certification such as Prosci or APMG preferred.

CooperVision is one of the world's leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It's more than making contact lenses, it's about giving lens wearers freedom and confidence to move about their daily lives. We're all about bright futures - for our people and those who wear our contact lenses.

You will receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more! We are committed to our employees' personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we will give you everything you need to help you achieve yours. We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.