Chanel Brand Account Manager (12 months maternity cover)

As a Frames Brand Account Manager, you are responsible for the delivery of targeted sales for CHANEL and your territory (UK/IRE).,

• Guarantee sales in his/her area or assigned clients / products - by delivering individual targeted sales volumes, values, return rates, and brand distribution and penetration objectives by effectively identifying and meeting customer needs;
• Develop business by building relations with customers and visiting them periodically;
• Effective territory coverage - you will ensure frequency of visits and a consistent level of service for all customers in accordance with company guidelines;
• Driving customer recommendation - ensuring effective brand, product, and visual merchandising training for your customers' sales and/or dispensing staff to ensure that our customers not only buy our products, but actively recommend them;
• Deliver presentations of new & seasonal collections to clients four times per year (Spring, Summer, Fall and Winter) for registration of orders in accordance with adopted annual plan of the Company;
• Support the process of closing doors if customers fail the Audit or do not meet quota requirements;
• Support local and international events and trade marketing and visual merchandising initiatives;
• Keep product range at clients' outlets, quality and quantity of stock and store supplies under control, ensure that orders input is done in a timely manner and control on orders execution;
• Identify and resolve client concerns related to Luxottica products and services;
• Guarantee respect and correct deployment of commercial policy.
  
  Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible., Strong presentation skills - storytelling needs to be a natural passion and a priority in order to deliver the best customer experience;
• A luxury mindset - the candidate represents CHANEL Eyewear in the UK/IRE and will be recognized as the brand ambassador within the Independents channel;
• A 'can do' attitude - be performance aware and performance responsible, take full ownership for personal and team results while continually striving to find new ways to improve;
• Effective planning - implementing an effective customer contact strategy: demonstrating a consistent, and effective customer meeting schedule and routinely scheduling future appointments at the end of each call, building effective 'bottom up' customer goals in order to deliver objectives;
• Have a minimum of three years luxury and sales experience;
• Strong interpersonal and communications skills;
• Have strong Apple iPad and PC skills including competent use of the Microsoft Office;
• Preferably have an understanding of the Optical Industry/world;
• Have a full, clean driving licence (essential);
• Have demonstrable customer service and selling experience, ideally in a field sales environment;
• Preferably, have a bachelor's degree.
  
  Birmingham, GB
If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.