Ceremonies Registration Officer (Romsey)

This is a busy, public-facing role which offers great personal satisfaction supporting our customers to record and celebrate significant life events. You will receive full training to register and later deliver marriage, civil partnership, citizenship and other non-statutory ceremonies. You will work at Registration Offices and venues across our beautiful county. Your working hours will vary depending on operational requirements and your availability, with Fridays and Saturdays being our busiest days., As a Ceremonies Registration Officer, you will support customers through some of life's most memorable occasions. Working from one of our Registration Office bases and a wide range of licensed venues, you will help deliver professional and memorable ceremonies whilst maintaining the highest standards of customer service. You will work flexibly across your local area and, when required, elsewhere in Hampshire. The role involves travel between venues. We conduct both indoors and outdoors ceremonies. It requires flexibility to meet the needs of the service.What you'll do:

• Conduct and register marriage, civil partnership, citizenship and other non-statutory ceremonies following full training.
• Provide excellent customer service to couples and their guests, celebrating significant life events.
• Travel to Registration Offices and ceremony venues across Hampshire.
• You will be required to be available for work Fridays and Saturdays particularly during the busy wedding season between May and September.
• Maintain professional standards and ensure ceremonies are delivered accurately, sensitively and in accordance with legal requirements.
• Represent Hampshire Registration Service positively at all times., We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
  
  Excellent communication and interpersonal skills.
• Confidence in public-facing situations and the ability to engage with diverse customers.
• High standards of professionalism, accuracy and personal presentation.
• Flexibility and availability to work predominantly on Fridays and Saturdays.
• Ability to travel independently between venues within specified timeframes.
• A full driving licence and access to your own vehicle.
• Reliability, adaptability and a commitment to providing exceptional customer service.
• Willingness to undertake training and work as part of a supportive team.
  
  Full training and ongoing support to become a qualified Ceremonies Registration Officer.
• The opportunity to play a key role in some of the most important milestones in people's lives.
• Flexible annualised hours contracts to suit operational needs and availability.
• The chance to work in a variety of beautiful venues across Hampshire.
• A rewarding role delivering memorable experiences for customers.
• Access to Hampshire County Council's competitive benefits package.
Our benefits package includes details of holiday entitlement, pension scheme, family-friendly policies, discounts and other employee benefits. We offer a flexible, motivating and inclusive workplace where you can develop your skills and contribute to a high-performing service. Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking authority, it offers a supportive and collaborative working environment with a strong commitment to work-life balance.