Centre Director

Its central location in Kingston makes the Bentall Centre easily accessible by public transport, and there are ample parking facilities for those who prefer to drive. This convenience attracts both local residents and visitors. As Centre Director, you will play a crucial role in steering this retail destination towards continued success and growth. Responsible for: For the strategic leadership, business management and operational management for the Bentall Centre and to improve the potential of the asset with a clear focus on improving overall performance, through the delivery of the business plan and best practice. Primary Purpose: To advance and contribute to the development of the asset management strategy and business objectives, and to play the central role in delivery of high and efficient standards of onsite management and care, in maintaining and enhancing the Bentall Centre's position in the locality as a best in class, desirable, safe, and progressive environment for occupiers to trade in and customers to shop, visit, live and work in.,

• Continue to improve the quality of the environment at the Bentall Centre
• Lead, develop and inspire the Centre Management team
• Working closely with the marketing team to optimise and ensure delivery of the marketing strategy
• To build and maintain effective relationships with all Occupiers in the scheme
• Work with the Bentall Centre Team on reporting and benchmarking of Occupier performance and turnover within the Bentall Centre
• Undertake Annual Tenant/Occupier Surveys or more frequently as required
• Create an ambassadorial role in local industry business groups, Local Authority and community/civic stakeholder meetings including representing the Bentall Centre at local BIDs meetings and any other relevant association meetings
• Collaborate with the client to develop and continually refine the business plans to ensure outstanding business results delivered over time
• Annual Business Planning and monthly reporting on performance
• Review opportunities for cost control and efficiencies
• Management of contractor/supplier relationships and key staff
• Overall responsibility for Health & Safety and Environmental Management
  
  Relevant Management experience gained within a high-profile retail or mixed-use environment
• Have a strong customer facing background and understanding and the ability to appreciate different Occupiers and the challenges they face
• Be able to demonstrate a broad knowledge and approach to addressing the key business challenges facing both the regional retail and leisure market and the Bentall Centre faces in the current environment and potential future trends
• A proven track record in managing onsite / in-house management teams
• Experience of managing CAPEX and service charge projects
• Demonstrate high degree of technical competence (via degree or recognised diploma)
• Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly and efficiently
• A detailed understanding of financial management, profit & loss, and IT skills
• Ability to communicate at board room level and contribute to identification and evaluation of potential solutions to the problems based on the facts, assessment of risk and awareness of desired business objectives
• Have a commercial mindset
  
  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL is recruiting for a Centre Director to become part of The Bentall Centre, a true icon in Kingston. This prestigious role offers the chance to lead and influence the future of one of the UK's most iconic retail destinations. The Bentall Centre - The Bentall Shopping Centre in Kingston is a vibrant retail destination that offers a diverse shopping experience. The shopping centre boasts a wide range of stores, from high-street brands to unique boutiques, catering to various tastes and preferences. In addition to shopping, the Bentall Centre features a selection of dining options. Visitors can enjoy casual eateries, coffee shops, a Cinema and more upscale restaurants, making it a great spot to relax and refuel., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.