Centre Coordinator

As the Centre Coordinator, you will be the first point of contact for anyone entering the building and you'll be responsible for providing exceptional customer service - going above and beyond, making sure everyone who visits us feels at home. Some of your responsibilities will include:

• Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre.
• Assuming role of Fire Marshall and co-ordinating fire evacuations as required.
• Liaising with all existing and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
• Ensuring all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction.
• Organising customer events and preparing meeting rooms.
  
  We have an opportunity for a customer focused Centre Coordinator with great social and administrative skills, who loves building relationships and is a self-starter., We look for a great team player who is sociable, outgoing and who can bring their own style to our fun, thriving work environment.
You'll also need to have:
• Experience of working in a strong customer facing environment
• Proven experience in customer care and ability to resolve customer complaints
• Strong MS Office skills along with knowledge of other basic IT packages
• Excellent communication skills, both verbal and written
  
  £29,000 plus generous benefits