Centre Coordinator

Surrey Adult Learning is looking for an organised and experienced Centre Coordinator to manage the day-to-day operations of our centres across Surrey., Coordinating up to three of our centres, you'll manage the daily operations of our sites, ensuring that they are a welcoming and supportive environment, overseeing the health and safety and managing the facilities to enable effective delivery of our courses. You'll also be responsible for the line management of the individual teams in your centres.,

• Please describe a time when you provided effective supervision or line management to a team. What was the situation, what actions did you take and what was the outcome?
• Give an example of when you have applied health and safety process in a workplace setting. How did you ensure compliance and what impact did this have?
• Please describe your experience of delivering good customer service.
• Tell us about your experience of using IT systems to support your work. Please include examples of administrative or organisational tasks you have managed using digital tool.
  
  Ability to provide clear and effective supervision and line management to a team.
• Knowledge of health & safety management processes.
• Strong IT skills and a good standard of administrative and organisational skills
• Excellent interpersonal and communication skills, and the ability to develop supportive relationships with colleagues outside of the team.
• A team player with the ability to work under pressure and manage time effectively, taking a flexible approach to working patterns and practices.
• Experience in customer service and an understanding of safeguarding practices.
• Willingness to travel between centres as needed.
We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview, and a DBS 'Disclosure and Barring Service' check is required for this role, which will be discussed further at interview.

Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges., Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

The starting salary for this position is £33,552 per annum based on a 36-hours working week. The working hours for this role are Monday to Friday, 9am to 5pm, with occasional need for evening and Saturday support and cover. This opportunity is based at our Guildford and Woking Adult Learning Centres, with the expectation of travelling to and supporting at our other centres when required. Our Offer to You
• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents