Centre Assistant Team Leader

Trinity College London, St Pancras, Camden

Centre Assistant Team Leader

Salary not available. View on company website.

Trinity College London, St Pancras, Camden

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 13 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: b792fdc62d944bc6bee1c3a4fe486bb4

Full Job Description

An exciting opportunity has arisen to join us as a Assistant Team Leader in our kings Cross test Centre. The purpose of the role is to strengthen management structures and to provide much needed support in making us better able to deliver a quality and efficient service. Reporting to the SELT Centre Manager, you will be responsible for supervising and keeping abreast of the day to day operations within the SELT Centre. You will be required to ensure a smooth operation of various processes and adherence to Trinity's' policies, procedures as well as regulatory requirements, to maintain the security and integrity of the tests.

To also support the Team Leaders in the day-to-day management of SELT UK Customer Service and Administration teams, ensuring all aspects of the candidate journey are delivered to the specified timescales and standards. To be successful in this role, you will have the aptitude to lead and motivate colleagues and ensure they are delivering superb customer service.

If you pride yourself on providing customer excellence and have a flexible approach to working, then we want to hear from you.

The hours for this role are as follows, 8:15am - 5:00pm, 40 hours/week, 5 over 7 days, Monday to Sunday as determined by rota therefore weekend availability will be required.

We need someone with a good level of education that has the ability to communicate at all levels providing excellent customer service always with a smile on their face. We need you to portray a professional image at all times and in testing situations. You will have excellent organisational skills with a keen eye for detail and be a real team player who's happy dealing with stakeholders ranging from colleagues to examiners, and most importantly, our candidates.

Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.

All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.

Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.

Our data protection policy can be viewed in full here.

Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person's contribution makes us great as an organisation.

As an employee, you'll enjoy a range of benefits including generous annual leave, private health insurance, pension scheme, regular social events, employee assistance programme, cycle to work scheme, season ticket loan, free access to Trinity examinations and continuous training and development, plus more.

Our commitment

Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.

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Direct job link

https://www.jobs24.co.uk/job/centre-assistant-team-leader-125376498

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