Central Administration Operational Lead

Our people are vital to the future of St Wilfrid's Hospice and it is essential that we recruit and retain the very best individuals and offer a supportive, engaging, and rewarding working environment., We are looking for a full-time Central Administration Operational Lead. The Central Administration Operational Lead is part of the central fundraising administration team within the Income Generation department, managing the Supporter Development and Database Officers and the Fundraising Administration Assistant, and reporting to the Head of Individual Giving, Donor Development and Central Administration. The central team provides administration across the whole fundraising department and supports the hospice's commercial income activities. The postholder will manage the Central Administration function, overseeing the accurate and timely processing of all fundraising income streams, finanical reconciliation, reporting and administrative services to support organisational decision-making and income generation objectives.

St Wilfrid's Hospice provides end of life support to the population of Eastbourne and the surrounding parts of East Sussex, from our stunning hospice building and through our highly skilled community teams. We are rated an 'outstanding' provider by the Care Quality Commission and have a clear vision of reaching increasing numbers of local patients and their families, in close collaboration with our community. We provide a supportive working environment, which is demonstrated through our values: compassionate, professional, progressive, and respectful and these are embedded in our culture. We have a dynamic learning environment that actively promotes and facilitates opportunities for career progression through our competency framework. We particularly encourage applications from disabled candidates, candidates from ethnic minority groups, LGBTQ+ as well as non-binary candidates and those who have experienced mental health issues.

• We offer a generous holiday entitlement of 27 days per year plus bank holidays
• Contributory pension scheme with the option to continue any existing NHS pension scheme membership
• Discounted cinema tickets
• Employee assistance programmes
• Additional training opportunities
• Supportive working environment
• We are happy to discuss flexible working arrangements for this role including working between the office and home.
• 10% discount in the hospice Street Cafe.