Catering & Events Team Leader

Monday to Friday shifts between 7:00am to 5:30pm40 hours per week£15.50 to £16.50 per hour + Sodexo employee benefits packageOpportunities for career developmentCatering & Events Team LeaderWe are seeking an experienced and motivated Hospitality Supervisor to oversee the day-to-day operations of our hospitality services. This is a hands-on, customer-focused role where you will lead a team to deliver an exceptional guest experience while maintaining high operational standards.As Hospitality Supervisor, you will be responsible for supervising all aspects of the hospitality service, ensuring a welcoming environment and consistently high levels of customer satisfaction. You will lead, support, and develop a team while ensuring smooth coordination across departments.You will also play a key role in administrative processes, stock control, and operational support, stepping in as a point of contact in the absence of the Catering Manager.What you'll do:Supervise day-to-day hospitality

operations and ensure high service standardsLead, train, and support team members, including recruitment and performance managementCoordinate with departments such as front desk, housekeeping, and food & beverageHandle guest feedback and resolve complaints professionallyManage stock levels and maintain supplier relationshipsSupport administrative tasks, including email communication and reportingEnsure compliance with Health & Safety, Food Safety, Hygiene, Fire Safety, and COSHH regulationsAct as point of contact in the absence of the Catering ManagerWhat you'll bring:Previous experience in a hospitality supervisory or similar roleStrong leadership and organisational skillsExcellent communication and interpersonal skillsCustomer-focused with a passion for delivering high-quality serviceAbility to multitask and work under pressureGood IT skills, including Microsoft Office and hospitality systemsWhy Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something