Catering Assistant

Our Catering Assistants in our John Lewis shops, you'll work in either our customer restaurants or behind-the-scenes in our Partner (employee) dining rooms. Wherever you work, you'll offer the great customer service we're known for. It can be fast-paced but by taking great pride in your food preparation and presentation standards, you'll ensure the best possible catering experience.

You'll also support with other catering related tasks, including stock replenishment and storage of deliveries.

Our Catering Partners enjoy free food in our dining rooms on their working days and being based in our shops, there is no split shifts or late evening work.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Key Responsibilities

- Work as a team to ensure a smooth catering service.

- Provide positive customer and Partner interactions with a friendly and welcoming attitude. Being an ambassador for the John Lewis brand at all times.

- Follow procedures and instructions using the 'Health and Safety at Work Act' and 'Food Safety Act' when completing all relevant tasks.

- Ensure stock is replenished and available for our customers.

- Reduce food wastage by ensuring care and due diligence when rotating food stock.

- Act promptly and use your initiative to resolve any issues that arise in the operation.

- Maintain personal hygiene standards., Our BAME Network supports Black, Asian, and Minority Ethnic Partners, celebrate their contributions and create a more inclusive workplace.

Faith & Belief

FAB (Faith & Belief) is aimed at educating, celebrating and increasing awareness of all faiths and beliefs.

Gender Equality

Promoting Gender equality, empowering Partners to overcome barriers and be more involved in topics outside of their day job.

Linkages

Our intergenerational or age network aiming to build awareness of the benefits and opportunities of an intergenerational workforce.

Pride

Our first network that we developed. Designed to support the LGBTQ+ community and their allies.

Working Parents

Our Working Parents' Network supports and inspires working parents throughout their parenting journey.

Care Experience

Providing a safe and supportive community for Partners with experience in the care system.

Carers Network

The network aims to raise awareness and support Partners who are carers, and their allies.

Ability

Championing workplace disability inclusion by creating a supportive environment and offering peer communities for those with diverse needs.

Unity

Our BAME Network supports Black, Asian, and Minority Ethnic Partners, celebrate their contributions and create a more inclusive workplace.

Faith & Belief

FAB (Faith & Belief) is aimed at educating, celebrating and increasing awareness of all faiths and beliefs.

Gender Equality

Promoting Gender equality, empowering Partners to overcome barriers and be more involved in topics outside of their day job.

Linkages

Our intergenerational or age network aiming to build awareness of the benefits and opportunities of an intergenerational workforce.

Pride

Our first network that we developed. Designed to support the LGBTQ+ community and their allies.

Working Parents

Our Working Parents' Network supports and inspires working parents throughout their parenting journey.

Ability to be flexible to work across the whole Catering team and and use your initiative to ensure the smooth running of the operation.

- Passion for food.

- Keen eye for detail and high standards in food preparation, hygiene and cleanliness.

Desirable skills/experience you may have

- Ability to work in a fast paced physically demanding environment.

- Team Work.

- Great customers service.

- Experience of working in a kitchen or a catering environment.

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it., This is where you'll be based, whether that's in a shop, distribution centre or one of our head offices.

Kingston (John Lewis)
Wood Street
Surrey, KT1 1TE
See Commute

Leisure Learning

Enjoy learning a new skill or hobby even more by claiming up to £200 towards certain tutored courses.

(Applies to courses which you pay for in advance yourself).

PARTNER DISCOUNT

25% off at John Lewis and 20% at Waitrose. We knew you'd like this one!

(some exclusions apply). (Partner discount is only available following successful completion of your 90-day Earning Membership period once you have started).

Clubs & Societies

From arts & crafts to fishing, from skiing to running, we have so many clubs and societies bringing Partners with shared interests together.

HOLIDAY & LEAVE

Enjoy a generous holiday provision. Plenty of time for some rest and relaxation.

(The amount of holiday you'll get depends on your role and working hours. It increases over time).

PENSION & LIFE ASSURANCE

Secure your future with our comprehensive pension scheme and life assurance.