Caterham Dene Hospital Administrator

In MIU the postholder will be booking patients into the unit and outpatient clinics, answering the telephone, answering general queries and providing some clerical support to the MIU clinicians.

The ward administrator is a vital part of the ward team helping visitors and other health care services that contact the ward and providing support to the nursing and therapy staff. The ward administrator is responsible for all aspects of clerical support to the Ward.

Acting as the first point of contact at the Minor Injury Unit, the ward and the hospital, the successful candidate will be welcoming, approachable and friendly. They will have a calm, sensitive and caring manner and will be able to act swiftly when under pressure.

The successful applicant must have experience in IT using Microsoft Office, excellent communication skills and will be trained with local IT systems.

An exciting opportunity has arisen to join our administration team at Caterham Dene Hospital. We are looking for someone who would be an administrator working at the Minor Injury Unit (MIU) and/or on Caterham Dene Ward.

MIU is a nurse-led unit, providing a service for the treatment of patients presenting with minor injuries and minor medical conditions. It is open 365 days a year from 08:00 to 20:00 and sees both adults and children.

Caterham Ward is a 28-bedded rehabilitation unit with of team of physios, OTs and nurses who care for patients admitted to the ward., Do you want to be part of an organisation recognised as one of the top community providers to work for in the country, delivering high quality NHS care? (2025 Staff Survey results)

First Community is a staff owned social enterprise rated Good by CQC, which delivers NHS community services across east Surrey and parts of West Sussex. We are looking for individuals who share our values First-rate care, First-rate people, First-rate value.

First Community is a great place to work, everyone has a voice and is supported to develop their career to its full potential. We offer all our staff: NHS terms and conditions, high quality training and development opportunities, flexible working to enable a good work life balance, an inclusive and friendly work environment, NHS pension, flexible retirement options and various employee benefits.

Please talk to us before applying or at interview about the flexibility you need. We may not be able to meet your needs exactly, but we do promise to fully consider your request and meet your needs where possible. Flexible working options may vary depending on the role.

At First Community we welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. All applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments.

Sustainability is integral to First Community achieving the NHS Net Zero target.

The post is a permanent position and will involve working a flexible working rota to include weekend and bank holiday hours.