Casual Front Office Agent
The Celtic Collection, The Village, Casnewydd - Newport
Casual Front Office Agent
Salary not available. View on company website.
The Celtic Collection, The Village, Casnewydd - Newport
- Full time
- Temporary
- Onsite working
Posted 5 days ago, 11 Sep | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: c5c7bb454f094b3386eff49e9c8b7fc9
Location ref: The Village, Casnewydd - Newport
Full Job Description
A calm, efficient, and professional demeanour, ensuring guests feel valued from arrival to departure
A passion for delivering outstanding guest service, creating memorable experiences every time
Exceptional multitasking skills, handling front desk duties seamlessly while keeping a positive attitude
The ability to thrive in a fast-paced, guest-focused environment
IMPLEMENTING OUR 'YES, WE CAN' PHILOSOPHY, YOU WILL -
Welcome guests with warmth and professionalism, ensuring a smooth check-in and check-out process
Handle individual and group arrivals efficiently using hotel systems
Maintain in-depth knowledge of The Celtic Collection and its services to assist guests with queries and recommendations
Provide a memorable first and last impression, ensuring every guest enjoys a five-star experience
GROW WITH US -
As a Celtic Collection employee, you will be able to say -
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY