Casual Front of House

Front of House Team MemberOttery St Mary Leisure CentreJoin LED where community, wellbeing and opportunity come togetherAre you friendly, enthusiastic and passionate about helping people feel welcome? Do you enjoy being the first point of contact and making a positive difference in your local community?If so, we'd love to hear from you.LED Community Leisure is looking for a Front of House Team Member to join our welcoming team at Ottery St Mary Leisure Centre. This is a customer-focused role where no two days are the same, and where your approach can really shape someone's experience.About LED Community LeisureLED Community Leisure isn't just a leisure trust we're part of the community. As a charitable Community Benefit Society, everything we earn is reinvested back into improving our services, facilities and experiences.From gyms and swimming pools to family activities and wellbeing programmes, we proudly welcome over a million visits each year across East Devon and beyond and our people are at the heart of that.The RoleAs a Front of House Team Member, you'll be the friendly face that greets members and visitors as they arrive. You'll help people feel confident and supported, whether they're visiting for the first time or are one of our regulars.You'll handle bookings and memberships, respond to questions and enquiries, and support the smooth day-to-day running of the centre. You'll also help maintain a clean, welcoming environment and provide first aid cover when required. There will be times when you're working independently, so confidence and reliability are important.About YouYou enjoy working with people and take pride in delivering great customer service. You're approachable, friendly and communicate clearly, even when things are busy.You're happy working in a customer-facing role, comfortable using IT systems, and confident dealing with questions or issues as they arise. You bring a positive, proactive attitude, enjoy being part of a team, and are always willing to help find solutions.Experience in a similar role is helpful, but what matters most is your attitude, enthusiasm and commitment to helping others.Why Choose LED?At LED, our people really matter. You'll be part of a supportive, inclusive team in a community-focused environment where the work you do genuinely makes a difference to local health and wellbeing.We'll support your development with training, learning opportunities and the chance to grow your career within the organisation.

About LED GroupAt LED Group, we're a community-focused charitable trust with a clear mission: to help people feel better and get more out of life. Our values Care, Collaborate, Excel and Trust guide everything we do, from how we support our teams to how we serve our communities.

• Employee Assistance Programme & wellbeing support
• Staff perks & discount schemes
• Free Bowling & Soft Play for your household
• 20% discount on food & drink at our hospitality sites