Casual Crematorium Assistant

Are you compassionate, detail-oriented, and passionate about supporting families during difficult times? We are seeking a Casual Crematorium Assistant to join our team at Oxford Crematorium. This versatile role covers all aspects of crematorium operations, from supporting chapel services to maintaining grounds and handling administrative duties.

Why This Role Matters

At CMG, we are committed to providing respectful, dignified, and professional services to families during times of loss. As a Crematorium Assistant - Level 1, you will play a crucial role in ensuring that our services run smoothly, our grounds remain beautifully maintained, and our clients are treated with care and compassion., As a Crematorium Assistant, you will provide multi-skilled support across the crematorium, ensuring that services are conducted professionally, grounds are well-presented, and administrative tasks are efficiently managed., + Support chapel services, including setting up seating, audio/visual equipment, and greeting families.
+ Assist with witness interments or ashes scatterings with sensitivity and respect.
+ Maintain the crematorium grounds and memorial areas, ensuring they are clean and well-presented.
+ Assist families with memorial enquiries, providing compassionate guidance.
+ Manage service bookings, maintain accurate records, and handle invoicing.
+ Respond to telephone and email enquiries with professionalism.
+ Adhere to health and safety regulations, using PPE correctly and reporting hazards.

We're looking for someone who:

+ Has strong interpersonal skills and communicates empathetically with families.
+ Is physically fit and capable of performing manual tasks, including grounds maintenance.
+ Is comfortable using basic IT systems for bookings and administrative tasks.
+ Has experience in a customer-facing role (hospitality, care, retail, bereavement) preferred.
+ Is eager to learn and adaptable to a multi-skilled role.

We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.

Now we are building the UK's leading end of life company. As part of the Dignity Group, we also operate Farewill, the country's largest will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well.