Casual Control Room Operative

We are currently recruiting for Casual Control Room Operatives to join our team. At Stockton-on-Tees Borough Council, we believe in creating a workplace where people feel trusted, valued, and empowered to make a real difference. If you're looking for a career where your work directly contributes to safer communities and a better quality of life for residents and visitors alike - this is your opportunity. We're on the lookout for a motivated and tech-savvy individual to join our Security and Surveillance Team - a vital part of our mission to protect public spaces, reduce crime, and enhance community confidence. As a Control Room Operator, you'll be at the heart of our 24/7 operations, working in a modern CCTV and alarm receiving centre. We are looking for someone with potential to contribute to the Council's vision for a safer environment for both the communities our residents live in but also for visitors to our town centres, parks, and open spaces. Every day will be different, but the things you can expect to be involved in include:

• Monitor live feeds to help reduce crime and anti-social behaviour
• Respond to calls from the public and local businesses with professionalism and care
• Use cutting-edge software to support real-time decision-making
• Help protect council, business, and public assets across the borough
Your work will matter, as you will be directly supporting our goals to:
• Reduce crime and environmental offences
• Lower the fear of crime in our communities
• Safeguard vehicles, property, and public spaces
Protecting our communities is a 24/7 operation, with 12-hour day and night shifts - its ideal for those who thrive in dynamic, fast-paced environments. Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the Personal Statement on the application form, as this information is used to select candidates for interview. This is a casual role with hours allocated according to the needs of the service. As working patterns may vary from week to week, this opportunity is ideal for someone seeking occasional, flexible work that can fit around other commitments., Please note that we're unable to provide visa sponsorship for this role, so candidates will need to have an existing right to work in the UK. Important Applicant Guidance Accuracy and Use of AI Tools: You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience. Application Updates and Communication: All updates regarding your application, including interview invitations, will be sent from 'DONOTREPLY@NORTHEASTJOBS.ORG.UK' to the email linked to your North East Jobs account, and will also appear in the 'My Messages' section of your account. Right to Work: All applicants must provide valid proof of their right to work in the UK in accordance with Stockton-on-Tees Borough Council's statutory employment checks. Employment cannot commence or continue unless this has been verified. Council Principles: The Council's recruitment principles require fairness, transparency, and a commitment to attracting and developing local talent. Limitations: Where an individual cannot demonstrate a valid right to work in the UK, the Council will be unable to progress or continue the appointment. This includes cases where an existing employee's visa is due to expire and sponsorship is not granted. Supporting documents 13. SBC Values and Behaviours Statement - 2025.pdf (330.4 KB) Control Room Operative March 26 - JD, PS & KR.pdf (296.98 KB)