Casual Bar Associate

This Christmas, we're looking for enthusiastic and customer-focused Casual Bar Associates to join our team at ICC Wales, helping to deliver exceptional service at some of the most exciting festive events in South Wales.

From sparkling Christmas party nights and gala dinners to large-scale conferences and entertainment events, our bars are at the heart of the guest experience. If you love meeting people, enjoy working in a lively environment and thrive as part of a team, this could be the perfect seasonal opportunity for you.

Whether you're looking to earn extra money for Christmas, gain valuable hospitality experience, or work flexible shifts around other commitments, we'd love to hear from you.

What You'll Be Doing
As a Casual Bar Associate, you'll play a key role in creating memorable experiences for our guests by delivering excellent service with professionalism, personality and a smile.
Your responsibilities will include:
Serving a range of alcoholic and non-alcoholic beverages efficiently and responsibly
Preparing bars and service areas before events
Operating draught dispense systems and bar equipment
Providing exceptional customer service to guests attending Christmas parties, conferences and events
Maintaining high standards of cleanliness, presentation and organisation within bar areas
Monitoring stock levels and helping to ensure bars remain fully stocked throughout service
Following Challenge 25 and all licensing regulations
Handling guest enquiries confidently and professionally
Supporting colleagues to ensure events run smoothly and efficiently
Assisting with food and beverage service when required
Maintaining compliance with food safety, health and safety, and company procedures

We're searching for individuals who bring energy, enthusiasm and a genuine passion for hospitality.
You'll be:
Friendly, confident and approachable
A strong communicator who enjoys interacting with guests
Reliable, professional and highly organised
Comfortable working in a busy and fast-paced environment
Flexible and available to work evenings, weekends and throughout the festive season
A supportive team player who enjoys working collaboratively
Committed to delivering outstanding customer experiences

Ideally, you'll also have:
Previous bar, hospitality or customer service experience
Experience using draught dispense systems
Knowledge of legal measures and responsible alcohol service
An understanding of Challenge 25 procedures
Basic food hygiene knowledge
Full training will be provided.
Due to licensing regulations and the nature of the role, applicants must be aged 18 or over., All applicants must have the right to live and work in the UK. Documentary evidence of eligibility will be required as part of the recruitment process in line with current UK Visas and Immigration regulations.

Working at ICC Wales is about more than just serving drinks. It's about being part of a team that helps create unforgettable events and celebrations.
Benefits of joining our festive team include:
Flexible casual shifts
A fun, friendly and inclusive working environment
The opportunity to work at one of the UK's leading conference and events venues
Valuable hospitality and bar experience
Full training and ongoing support
The chance to meet new people and develop new skills
Opportunities to work across a variety of exciting events
Potential future opportunities within The Celtic Collection

Be Part of the Festive Magic
Christmas is one of the most exciting times of the year at ICC Wales. Our venue hosts a wide range of festive celebrations, bringing together colleagues, friends and families to create memories that last long after the decorations come down.

As a Casual Bar Associate, you'll be part of the team that helps bring these events to life, ensuring every guest receives the warm, professional and memorable service that ICC Wales is known for.

So if you're looking for a role that offers great people, a lively atmosphere and the opportunity to earn extra money this festive season, we'd love to welcome you to the team., Bring your festive spirit, passion for great service and enthusiasm for hospitality. Join the ICC Wales team this Christmas and help us raise a glass to unforgettable celebrations.