Casual Banqueting & Events Assistant - Roehampton, London

Reporting to the Banqueting/Events Assistant Manager (Banqueting/Events) you will assist with the catering operation on a day to day basis and manage the banqueting & set up of events.,

• Supervise the banqueting operation of events, overseeing set ups and dealing with agency staff
• Assist with the service delivery in the food & beverage areas.
• Co-ordinate daily restaurant bookings.
• Help to ensure that the highest standards of care for Members are provided by improving and maintaining standards of Food & Beverage service throughout the Club.
• Assist with the development and innovation of catering offers throughout the Club to meet the needs and demands of the membership and guests.
• Help to ensure the Club always meets H&S and Food Safety Management requirements.
• Ensuring efficient delivery of any other tasks reasonably requested by the Food & Beverage Manager and Events Manager or other Club senior managers.
  
  Varied experience at supervisor level, in similar high profile, high turnover sites.
• Experience of managing all aspects of staff; including permanent, casual, and seasonal staff contracts
• Exceptional customer care skills including respecting internal and external customers.
• Able to demonstrate an understanding of the factors affecting commercial performance and results together with experience of a broad range of commercial F&B products and service
• Understanding of stock control and EPOS systems.
• Understanding of P&L management and control and IT skills
• Excellent communicator, both verbal and written. Can deal with complaints where appropriate and refer these to senior managers when necessary.
• Calm under pressure and have a positive attitude.
• Attention to detail.
• Proven ability to motivate and manage a catering team.
Desirable but not essential
• The relevant catering qualifications. i.e., HND/Degree or equivalent in hospitality and catering management
• Intermediate food and hygiene qualifications and Level 3 food safety and able to demonstrate an in-depth knowledge of both Health & Safety and food hygiene.