Casino Manager
Royal Caribbean Group, Cardiff
Casino Manager
Salary not available. View on company website.
Royal Caribbean Group, Cardiff
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 3 Nov | Get your application in today.
Closing date: Closing date not specified
Job ref: 385c8ad8ff944ec0b8c8a3e58d276e7d
Location ref: Cardiff
Full Job Description
Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred).
Satisfactory completion of Gaming Board/Commission approved dealer school.
Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities.
Ability to manage headcount within area as it relates to and supports the business needs of the vessel.
Very strong management skills in a multicultural and dynamic environment
Very strong communication, problem solving, decision making, and interpersonal skills
Superior customer service, teambuilding and conflict resolution skills
Strong planning, coaching, organizing, staffing, controlling, and evaluating skills
Intermediate computer software skills required
Possess a good understanding of basic accounting principles such as numbering flow, "Debits/Credits", adjusting entries and corrections.
Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.
Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.
Bachelor's degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
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