Caseload Co-ordinator (admin)

Ignite your career at the heart of a service that changes lives. The Community Neurological Rehabilitation Team (CNRT B+H) is looking for an energetic, motivated, and highly organised Caseload Co-ordinator to drive the smooth running of our busy, specialist service in Brighton & Hove. Join a dynamic Multi-Disciplinary Team delivering expert neurological rehabilitation to people recovering from stroke, brain injury, spinal injury, brain tumours, and long-term conditions such as multiple sclerosis and Parkinson's. Your actions will directly shape patient journeys and support individuals at crucial moments in their recovery. Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role. Skilled Worker visa: going rates for eligible occupation codes - GOV.UK,

• Process incoming referrals quickly and accurately
• Check that referrals meet service criteria and contain essential information
• Conduct telephone triage and assessments when needed
• Allocate referrals to the right professional and book their assessment without delay
• Manage messages and enquiries, ensuring they reach the correct team member
• Represent the service as the first point of contact with clarity and confidence
Every day, you'll coordinate, communicate, and prioritise referrals and messages to keep the service running smoothly. Other duties include being the Sentinel Stroke Audit Programme (SSNAP) lead for data entry to a national audit platform at regular deadlines throughout the year. You will have the opportunity to supervise a band 3 administrator.

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays. Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services. Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Accredited Living Wage Employer, we ensure fair pay for all our staffo Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trust Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.