Case Manager

+ Case onboarding and system administration + Processing post and managing shared inboxes + KYC, AML, and compliance checks + Data entry and case setup across operational systems + Closure administration and financial processing This role would suit someone with strong administrative experience who enjoys working accurately in a fast-paced, high-volume environment.Probate Case Handler Ideal for individuals with legal administration or probate support experience who are looking to develop their technical knowledge and progress within probate. You will be responsible for: + Will checking and backlog clearance + Drafting legal correspondence and notices + Liaising with banks and financial institutions + Completing compliance activities and searches + Supporting efficient progression of probate matters This role combines administration with early-stage legal process work and offers an excellent pathway into case management., + Managing non-complex probate and estate administration matters + Preparing probate applications and IHT documentation + Communicating with executors, beneficiaries, and institutions + Supporting clients through sensitive life events + Assisting Senior Case Managers on more complex estates This position offers the opportunity to deepen your technical expertise while delivering exceptional client care.Senior Case Manager An exciting opportunity for experienced probate professionals who enjoy combining technical expertise with mentoring and quality assurance responsibilities. You will + Manage complex and high-value estates + Provide technical guidance and legal oversight + Review probate applications and IHT submissions + Mentor junior colleagues + Support process improvement and innovation initiatives This role is suited to experienced probate specialists, Solicitors, or Chartered Legal Executives looking to play a key role in a modern, technology-enabled probate business. What We are Looking For: We're interested in hearing from individuals with experience in: + Probate and estate administration + Private client law + Wills, trusts, and inheritance tax + Legal administration and case management + Customer-focused service environments + High-volume administrative or operational roles We welcome applications from candidates at every stage of their career journey, from those seeking an entry route into probate through to experienced technical specialists.

An excellent entry-level opportunity for individuals who are highly organised, detail-oriented, and looking to begin a career within legal and probate services., If you're passionate about helping people, delivering outstanding service, and building a meaningful career in probate and estate administration, we'd love to hear from you.

At Dignity, we believe there's a better way to support families through loss. That's why we've joined forces with Farewill, the UK's top-rated probate provider, to create a simpler, warmer, and more human experience for families navigating bereavement. We're growing our Probate Services team and are keen to connect with talented individuals interested in building a rewarding career in probate and estate administration. Whether you're looking for an entry point into legal services or you're an experienced probate professional seeking your next challenge, we'd love to hear from you., We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK's leading end of life company. As part of the Dignity Group, we also operate Farewill, the country's largest will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well.

+ Competitive salary depending on experience

• + 25 days holiday + bank holidays + x2 Life Assurance + Pension scheme + Hybrid working (3 days in our Maidenhead office) + Clear development and progression paths + The opportunity to help shape a new team and make a real difference to people at a vulnerable timeWhy Join Dignity? + Be part of one of the UK's most innovative probate businesses + Join a fast-growing team with genuine career progression opportunities + Help families through some of life's most difficult moments + Work in a supportive and collaborative environment + Combine legal expertise with technology and innovation to improve client outcomes