Carers Advisor / Support Worker - Blue Sky Carers Support

We are looking for a compassionate, organised, and proactive Carers Advisor/Support Worker to join our team. This rewarding role supports unpaid carers ensuring carers are recognised, informed, and connected to the support they need. As a Carers Advisor, you will provide information, advice, and practical support to unpaid adult carers, helping them access the services, benefits, and resources they need to maintain their health, wellbeing, and caring role. This position would be office based.

Blue Sky Carers Support provides support for unpaid carers within Bedford/Central Bedfordshire who look after a family member, friend or loved one. Whether you're new to caring or have been supporting someone for years, we're here to help you feel informed, confident and supported.

The Blue Sky Social Care Card is a fully verified ID card for the entire social care sector with added discount online and on the high street. An Apprentice Administrator would assist with production, order fulfilment, data input and customer service to a high standard.

Duties:

- Provide information, advice, and practical support to carers regarding their rights, available services, benefits, and community resources.

- Support carers to access assessments and appropriate support services.

- Liaise with health and social care professionals to ensure carers are recognised as key partners in care.

- Deliver information sessions and raise awareness of carers' needs.

- Promote equality, diversity, inclusion, and carers' rights at all times.

- Participate in team meetings, supervision, and ongoing professional development.

- Provide information, advice, and guidance to unpaid carers by telephone, online, and face-to-face.

- Complete carers' Wellbeing Assessments and identify support needs where appropriate.

- Support carers to access statutory and community services.

- Signpost and refer carers to relevant organisations and specialist support.

- Develop personalised support plans with carers.

- Promote carers' rights and raise awareness of the challenges carers face.

- Maintain accurate and confidential case records.

- Work collaboratively with health professionals, local authorities, community organisations, and partner agencies.

- Support events, awareness campaigns, and outreach activities to identify hidden carers.