Carer Support Adviser

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Carer Support Adviser, you ll play a vital role in empowering carers to live fulfilled lives by providing compassionate support and practical guidance.

Supporting carers through collaborative working, ensuring their voices are heard and their needs are met.

Identifying opportunities for service improvement and driving new initiatives that respond directly to carers experiences

Building relationships with local community organisations to develop strong partnerships and enhance support networks

To be successful in this role you will need

Experience in the health and social care sector (desirable but not essential)

Proven ability to assess and support individuals needs effectively

Strong written and verbal communication skills to create carer assessments, support plans and maintain accurate care records

Confidence in using databases and digital systems for timely record-keeping

A sensitive and respectful approach to building positive relationships with those you support

Working knowledge and practical experience in safeguarding

Commitment to promoting equality, diversity, and inclusion across all services

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.