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Carer Advice and Guidance Advisor

Action for Carers, Guildford

Carer Advice and Guidance Advisor

Salary not available. View on company website.

Action for Carers, Guildford

  • Part time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 21 Oct | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 4b04c3925d1a4c109ffb95b814674fd3

Location ref: Guildford

Full Job Description

As a Carer Advice and Guidance Advisor, you will be the primary point of contact for carers with complex needs, responsible for managing a full caseload and providing end-to-end casework and support. Working predominantly remotely (Teams/phone), the Advisor conducts thorough, person centred needs assessments and develops personalised, outcome-focused action plans for carers and their families. This role involves providing in-depth advice, advocating on behalf of carers, and helping them navigate the health and social care system. This role requires high proficiency in digital tools to manage the blended casework modelunpaid carers seeking support, information and guidance.

This is a rewarding opportunity for someone who combines empathy with professionalism and is passionate about helping others.

In this role, you will:

Manage a caseload of carers, acting as their key point of contact

Conduct comprehensive needs assessments using a whole family approach

Provide personalised information, advice and guidance on a range of issues affecting carers

Advocate on behalf of carers to help them access funding, services, benefits and their rights

Support carers to navigate health, social care, and community services, ensuring they can access the most appropriate support

Why Work With Us?

At Action for Carers Surrey, we're committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life.

Every interaction matters. Every carer deserves to feel heard., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

Direct job link

https://www.jobs24.co.uk/job/carer-advice-guidance-advisor-127623925
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