Careline Advisor

Would you like to be part of our Careline alarm response team providing specialist advice and support to vulnerable residents across Newark and the surrounding district?, The primary focus of the role is to be a key member of the team providing a call monitoring response to both Council tenants and private customers together with an out of hours service. You will be required to determine the appropriate response to meet the needs of the customer.

The post holder will provide additional administration duties as required within the Council.

We're an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to regular craft sessions, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.

Enrolment in the career average local government pension scheme.

Hybrid working.

A generous annual leave entitlement that increases with service.

Family-friendly benefits.

One days' paid volunteering leave per year.

Lifestyle benefits platform.

Funded health cash plan.

Free car parking to 31 March 2028

£10 a month gym membership at one of our gyms in the district.

You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.