Care Navigator
Beam Inc., Rainham, Greater London
Care Navigator
Salary not available. View on company website.
Beam Inc., Rainham, Greater London
- Full time
- Permanent
- Onsite working
Posted 3 days ago, 23 Jun | Get your application in today.
Closing date: Closing date not specified
Job ref: 3b9178acd5254b8cb7d15a19816d75b1
Location ref: Rainham, Greater London
Full Job Description
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone, Maintain accurate patient records on the clinical system across both sites. Provide reception cover for staff absences to ensure continuity of service. Handle patient and visitor enquiries, book appointments, and manage urgent walk-ins using clinical judgement and escalation where needed. Process telephone calls, messages, ambulance requests, home visits, and repeat prescriptions in line with practice procedures. Prepare clinic lists and related paperwork. Take payments for private services and issue receipts. Ensure reception and shared areas are kept clean and tidy. Open and close the practice securely, ensuring systems, alarms, and telephone services are correctly managed. Maintain strict confidentiality of all patient and practice information. Follow Health & Safety, infection control, and safeguarding procedures. Support equality and diversity, treating all patients and colleagues with respect. Participate in training, appraisal, and continuous development. Work in line with practice policies, contribute to teamwork, quality improvement, audits, and service development.
- compassion quality
- integrity
- respect
- trust
- accountability
- fun The organisation prioritises career devolvement and staff wellbeing for its 150+ staff members
Beam Park Medical Practice is a small practice serving 5000 plus patients. Its a part of Addison Road Medical Practice Group which serves 75000 patients across NEL and SEL .The organisation is an at scale primary care provider leveraging scale, technology and high performing teams to deliver high quality and accessible primary care for local residents. ARMPs core values are
Direct job link
https://www.jobs24.co.uk/job/care-navigator-127012004