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Care Navigator

South & East Leeds GP Group, Leeds

Care Navigator

Salary not available. View on company website.

South & East Leeds GP Group, Leeds

  • Full time
  • Permanent
  • Onsite working

Posted today, 16 Jun | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 3d1e7d9c38c54be6ac686c1f58ea78fa

Location ref: Leeds

Full Job Description

  • Please note we are unable to offer Visa sponsorship for this role
    • This post is for full time hours (working pattern of 8-4pm and 10-6pm mainly 8am-4pm Mon to Friday but can be flexible) Welcoming patients and visitors face to face and over telephone Ensure confidentiality is maintained at all times Establish reason behind visitors attendance/call to surgery in a friendly and courteous manner Ensure patient is dealt with in an efficient and appropriate way Shred confidential information on a regular basis Observe health and safety guidelines at all times Ensure enquiries/telephone calls are actioned in a prompt manner and where necessary passed to the appropriate responsible person Management of Patient Registrations Take necessary details from patient to ensure appropriate registration form is provided to patient Ensure all required details on the registration forms are complete Management the movement of medical records, Locate appropriate appointment type based on information provided by patient with appropriate healthcare professional Effectively handling requests for cancellation and rearranging of appointments Actioning requests/directions from doctors/nurses diary management Create requests for home visits and passing clinically based messages promptlyMain duties of the job Ensure all necessary, appropriate and relevant information is obtained to deal with problems React to directions to call in patient groups where required and with appropriate training Manage online access Safeguard all keys, cash and accessible patient identifiable information Review personal and teams responsibilities regularly Use initiative and competence to identify outstanding actions and tasks accordingly Action relevant tasks and responsibilities promptly, efficiently and professionally adhering to Practice protocols and staff handbook

  • Please note this post is for Oakley Medical Practice

Direct job link

https://www.jobs24.co.uk/job/care-navigator-126984534
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