Care Navigator

The successful candidates will need to complete 12 weeks of training, whilst training the pay will be NMW. You will be required to work full time during training, Monday-Friday (37.5 hours a week on a shift pattern). Week one 9am-5pm, week two 8am-4pm, week three 10.30-6.30pm, and then this will be repeated until training has been completed. We understand full time training may not be possible for some candidates. If you are successful for an interview, we are open to flexibility for the training schedule.

To have a thorough knowledge of all practice procedures

Effective Communication Skills

Excellent Telephone manner

IT Skills

Multi-tasking

High level of computer literacy

Understanding, acceptance and adherence to the need for strict confidentiality

Ability to use own judgment and to work without direct supervision and to determine

workload priorities

Ability to work as part of a multi skilled team

Able to work in a changing environment and cope well with change

Methodical approach to work and ability to reach targets

Motivated

Pleasant and Articulate

Smart appearance

The care navigation team is a large team consisting of all ages and experience. The team are highly skilled and very hard working, they strive together to achieve the best outcomes for both patients and teams. If Covid has taught us anything it has taught us how well we deliver, provide and maintain the services as a Practice. We believe in positive work ethics and support one another.