Care Implementation Lead

Join us in shaping the future of children's hospice care

At Haven House Children's Hospice, we believe every child and family deserves exceptional, compassionate and responsive care. As we continue to grow, develop our services and strengthen our partnerships across the health system, we are looking for an experienced and delivery-focused leader to join our Care Directorate. This is an exciting opportunity for someone who enjoys turning plans into reality. Working directly with the Director of Clinical Services and alongside operational leads, you will provide hands-on leadership across multiple programmes and projects, helping to ensure that service developments are implemented safely, effectively and with families at the centre.

This is not a traditional project management role. We are looking for someone who understands healthcare, can navigate complexity and has the ability to maintain momentum and deliver change within busy clinical environments.

Main duties of the job

Key Programme Areas

Service Expansion and Transformation Coordinate delivery of major service developments and transformation programmes across the Care Directorate during a period of organisational growth and system integration.

Clinical Pathways and Care Coordination Coordinate implementation of integrated pathways, MDT working and coordinated models of care across hospice, community and hospital services.

Operational Delivery and Programme Oversight Maintain oversight of concurrent workstreams, supporting delivery against agreed priorities, tracking progress, risks and operational dependencies.

Governance, Quality and Compliance Support implementation of governance, quality improvement and regulatory priorities including CQC readiness, operational assurance and policy implementation.

Digital Systems and Service Development Support implementation of digital systems, reporting and service improvement initiatives.

Family Experience, Access and Equity Support programmes focused on improving family engagement, equitable access and responsiveness of services.

Haven House Children's Hospice provides specialist care and support to babies, children and young people with life-limiting and life-threatening conditions, and to their families. We are ambitious about the future and committed to ensuring that children and families receive outstanding, compassionate and innovative care. Our values are at the heart of everything we do, compassionate, professional, respectful and safe