Care Home Administrator

As a Care Home Administrator, you will play a vital role in ensuring the smooth and efficient day-to-day running of the home's administrative functions. You will provide essential support to the management team while maintaining high standards of organisation, confidentiality, and professionalism.,

• Oversee the effective administration of the care home, ensuring all systems run smoothly
• Maintain accurate and up-to-date financial records in line with company policies and procedures, using both digital and manual systems
• Process payments and receipts, and manage client account records with accuracy
• Support payroll processes to ensure continuity and timeliness
• Provide comprehensive administrative and secretarial support to the Home Management Team
• Operate office equipment, including computers, photocopiers, and other systems as required
• Act as the first point of contact, handling telephone calls and enquiries from residents, families, and visitors in a professional and friendly manner
• Attend and complete all mandatory training, both on-site and off-site, as required
• Maintain and develop professional knowledge and competence
• Ensure the security and safety of the home is upheld at all times
• Promote and adhere to safe working practices within the home
• Handle all confidential information with discretion and in accordance with data protection standards
• Comply with all company policies and procedures within required timescales
  
  Previous experience in an administrative role, ideally within a fast-paced or busy environment
• Strong numerical skills and proficiency in word processing
• Excellent attention to detail and accuracy, with the ability to manage a varied and demanding workload
• Good working knowledge of Microsoft Office applications
• Strong communication and organisational skills
• A professional and courteous telephone manner
• A genuine interest in working within a care environment
• The ability to remain calm and efficient in a busy, challenging environment
• The ability to handle confidential information with discretion and integrity
  
  Careline Lifestyles Ltd is a leading independent provider of high-quality nursing and residential care across the North East of England. We specialise in supporting adults aged 18 and over with acquired brain injuries, neurological conditions, mental health needs, and learning and physical disabilities. In addition, we deliver compassionate nursing, residential, and social care services for older people, ensuring tailored support that promotes dignity, independence, and wellbeing.