Care Group Operational Transformation Lead

The Care Group Operational Transformation Lead will support the delivery of strategic transformation and service improvement programmes across the Children & Families Care Group. Working alongside operational, clinical and professional leaders, you will act as a facilitator, coach and improvement specialist, helping teams translate strategy into practical delivery and sustainable change. The role will use extensive operational and quality improvement expertise to support services to identify opportunities, solve complex challenges and implement improvements that enhance outcomes, experience and efficiency. In the role you will lead and facilitate improvement activity, build capability within teams, and bring people together across organisational boundaries to develop shared solutions. Working collaboratively with colleagues and system partners, you will use data, insight and quality improvement methodology to drive transformation, remove barriers to progress and ensure programmes deliver tangible benefits for children, young people and families. The role requires a proactive individual who can influence, engage and support others to make change happen in complex environments.,

• Leading and facilitating transformation and quality improvement programmes across the Care Group.
• Coaching and supporting leaders, teams and partners to develop and implement sustainable improvements.
• Designing and facilitating workshops, engagement events and collaborative improvement activities.
• Building strong relationships and influencing across health, local authority, education and voluntary sector partners.
• Supporting the implementation of new pathways, models of care and service redesign initiatives.
• Using quality improvement methodology, performance data and operational insight to identify opportunities and measure impact.
• Removing barriers to delivery, supporting problem-solving and maintaining momentum across programmes.
• Developing improvement capability and embedding a culture of continuous improvement.
• Producing high-quality reports, presentations and recommendations to inform decision-making and provide assurance to senior leaders.
  
  This role would suit an experienced operational leader, transformation specialist or improvement practitioner who combines strong project delivery skills with the ability to inspire, influence and support others to achieve lasting change.
  
  Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems. We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow. We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.