Care Group Operational Service Manager

If so we have an exciting opportunity for an Operational Service Manager for our Complex Needs and Disability Care Group, within the Children, Young People and Families Directorate. You will play a lead role in the seamless operational functioning of our clinical services, taking line management responsibility for designated staff and lead responsibility for key senior administrative/ operational management duties required to maintain and develop services in line with local and national initiatives and priorities.

The successful candidate will have a track record of supporting teams to deliver high quality outcomes., The post holder will be directly responsible for the operational day to day management of the Care Group, including management of the delegated budget organisation of staff resource, management of workflow and performance of the Care Group (linking in with relevant professional/heads of department as required). They will provide leadership to the teams and promote high professional standards of care whilst upholding and embedding quality and safety of services. The post holder will be:o Responsible for the development, implementation and monitoring of continuous improvement initiativeso Ensure that quality standards are met, maintaining a consistently high standard of patient/client care and ensuring the patient is at the centre of all initiativeso Be a role model, demonstrating strong leadership behaviours and competencies to drive operational quality improvemento The operational manger will use their own initiative to support the Care Group in its objectives to deliver timely access
targets and standards to the full range of Care Group serviceso To support clinical teams to ensure all patients are given treatment, in a timely fashion and all outcomes are appropriately reviewed and followed up

Are you an excellent team player, able to use your first-class communication and organisational skills to lead the delivery of a diverse work programme? Do you have excellent leadership skills? Are you looking for an opportunity to play a pivotal role in service development and improvement initiatives? Do you thrive when helping to improve services for users?, The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.