Care Coordinator / Supervisor

We're the best at what we do and it's all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we're looking for a caring and dedicated person to join our Care Team as a Care Coordinator/Supervisor, to help us set the standard. As a Care Coordinator/ Supervisor, you'll help our team grow, support our colleagues, and make a real difference every day. If you're someone who takes pride in their work, values teamwork, and wants to be part of a supportive and growing business that makes a real difference to their customers, then this is where you belong. Responsibilities

• Liaise with the Lead Coordinator and/or Registered Manager to ensure the right number of care professionals, with the right skills mixes, are recruited to meet the needs of the business. Arrange cover for Care professional sickness, absenteeism or holidays.
• Support in the enrolment/recruitment of new employees
• Allocate and process new customer referrals for care and support promptly and effectively.
• Process changes to customers' required care and support needs.
• Ensure there is sufficient cover to deliver care and support to all customers on time and in alignment with their personal care plans.
• Carry out general office duties. Prepare reports as required by the Registered Manager.
• Take part in the out-of-hours emergency on-call rota. This will only be required after the post holder has received full training and has been assessed as competent to provide appropriate guidance and advice in emergency situations.
  
  You must be caring and compassionate towards people in need of care and support those who require these services
• A full UK driving licence with access to your own vehicle
• Excellent IT skills
• Provide excellent customer service with a smile, being supportive and calm, you'll be highly organised and enjoy communicating with your colleagues and customers.
• You must have at least 2 years of experience working in domiciliary care an NVQ3 in health and social care is preferred
• Show initiative and complete agreed actions, working as part of our team to achieve business outcomes together
• A proactive and enthusiastic attitude with a drive to continually learn and improve.
• Must hold a permanent, unrestricted Right to Work in the UK
• Be an ambassador for Bluebird Care and always align with our vision to always make our customers smile by creating a respectful environment where outstanding care professionals feel valued and are supported to deliver outstanding care
  
  If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.
Bluebird Care North Hampshire & West Berkshire is an Equal Opportunity Employer. DBS checking and references will be undertaken in line with government regulations and recruitment best practices.


• £28,000pa to £32,000pa dependant on experience
• 28,days paid annual leave including bank holidays
• Ongoing support from a friendly and committed leadership team
• Professional development and industry-leading training
• Supportive, inclusive team environment
• Career progression opportunities
• Pension scheme
• Free annual MOT on your car
• Unlimited referral programme earning you £310 per successful referral