Care Coordinator and Senior Administrator

Tier 2 Neighbourhood Support Team, Diabetes Neighbourhood Health Programme. Community-based within the Beeston and Middleton & Hunslet PCN footprint.

Reports to

Tier 2 Clinical Lead / Neighbourhood Support Team operational lead, with day-to-day support from the Programme Manager.

Works closely with

Clinical Lead Nurses for Diabetes, Specialist Pharmacist, Specialist Dietitian, Specialist Podiatrist and Nurse development post (Tier 2); the Tier 3 Clinical Oversight Group; Practice Diabetes Leads and practice administrative teams at Tier 1; district nursing colleagues; LTHT and LCH administrative and specialist teams; VCSE and community delivery partners; patients and their families., The Care Coordinator and Senior Administrator sits within the Tier 2 Neighbourhood Support Team of the Diabetes Neighbourhood Health Programme a new integrated model of care for adults aged 1867 with diabetes (any type) and two or more other long-term conditions, delivered across the Beeston and Middleton & Hunslet PCNs footprint and expanding across the Multi-Neighbourhood over the three-year development period.

The role is central to the safe and effective functioning of the Tier 2 team. The post-holder combines two closely linked strands ofwork: care coordination tracking patients through the diabetes pathway, coordinating appointments, joint clinics and MDT discussions, and acting as a named point of contact for patients and referrers and senior administration supporting the clinical team with diary management, digital-record work, meeting coordination, reporting, and interface with SEL GP corporate services.The post-holder plays a visible role in reducing barriers to engagement for people in deprivation deciles 13 and named priority groups (people with learning disability, serious mental illness, those homeless or vulnerably housed, those who smoke or use substances, adults living alone).

South and East Leeds General Practice Group brings together general practices across the south and east of Leeds to deliver joined-up primary care, PCN services and integrated community programmes. As one of the hosting partners for the Diabetes Neighbourhood Health Programme, we work in close partnership with Leeds Community Healthcare Trust, Leeds Teaching Hospitals Trust, the West Yorkshire Integrated Care Board and our neighbourhood Primary Care Networks to deliver a genuinely place-based model of care.

You will be joining a team that is comfortable with new ways of working, collaborative across professional and organisational boundaries, and committed to reducing health inequalities in some of the most under-served neighbourhoods in the city. The culture is honest about the challenges of complex multimorbidity, patient-centred in its everyday decision-making, and generous with peer support and shared learning.

Please note this role may expand to a wider geographical area in year 2 as the new service is rolled out across the City.